Refunds

Cancel a subscription

Use the management link in your Paddle receipt or paddle.net to stop future renewals. Access normally lasts until the paid period ends. Cancelling renewal does not automatically refund an earlier payment. Lifetime purchases have no renewals.

Request a refund or exercise withdrawal rights

Paddle handles withdrawal and refund requests for purchases it processes. Use your receipt’s support link or paddle.net, with your purchase email and transaction reference. For eligible EU transactions, Paddle also provides a withdrawal option in its customer portal.

Eligible consumers may have a 14-day statutory withdrawal period. Exceptions for digital content require the legally required express consent and acknowledgement; immediate access alone is not an automatic waiver. Other countries may provide different rights. The Paddle Refund Policy explains eligibility, country rules and processing. A reason is not required when exercising an applicable statutory withdrawal right.

Problems with the service

Contact contact@lingocradle.app about access or technical problems. Rights concerning faulty or misdescribed services can continue after the withdrawal period. Depending on the circumstances, remedies may include correction, a price reduction or termination with a refund. Paddle support can assist with the payment.

No additional satisfaction guarantee

Free samples allow you to try the app before purchasing. We do not offer an additional voluntary money-back guarantee. Paddle may assess discretionary requests under its own policy; approval is not automatic. None of this limits mandatory consumer rights.

A refund may end the access covered by that purchase. See our Terms.